Floristry Workshops
Payments, Cancellations & Refunds Policy
1.0 PAYMENTS
1.1 100% of the workshop fee is payable on booking
1.2 Your place can not be guaranteed until full payment has been received and cleared.
1.3 If you wish to cancel within 2 weeks of the course start date you will not be entitled to a refund. However, at our discretion and subject to availability, you may be able to use the course fee as a credit towards a future floristry course.
2.0 CANCELLATIONS BY YOU
2.1 You may cancel your place on a course up to 8 weeks before the course start date. Under these circumstances you will be entitled to a full refund of course fees.
2.2 If you wish to cancel within 4 weeks of the course start date you will be entitled to a 50% refund.
2.3 If you wish to cancel within 2 weeks of the course start date you will not be entitled to a refund. However, at our discretion and subject to availability, you may be able to use the course fee as a credit towards a future course.
2.4 Cancellations must be made in writing to enquiries@thecomptongallery.com Please note that refunds can take up to two weeks to process.
3.0 CANCELLATIONS BY US
3.1 Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received. We reserve the right to amend or cancel courses.
3.2 If we cancel a course we shall endeavour to give you at least two week’s notice. You will have the option of transferring to another course or having a full refund of the fees, which we will return to you within two weeks.
3.3 We will not be liable for any losses (including, but not limited to, travel and accommodation costs) arising because of any modification or cancellation of courses or timetabling constraints as set out above, beyond the cost of the course fee.
4.0 NON-ATTENDANCE
4.1 If you are unable to attend a class or classes due to illness, or for personal or professional reasons, you will not be entitled to a refund, extra tuition or to automatically transfer to another course. However, we will consider such action that we believe to be fair and reasonable.
4.2 Please note that if alternative options are offered, there may be an additional charge.